Frequently Asked Questions
Everything you need to know about shopping with INMOTION.
What is the standard shipping time for electronics?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my devices come with a manufacturer warranty?
Yes, all electronics sold by INMOTION include a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened items?
We offer a 30-day return policy. If the item has been opened, it must be returned in its original packaging with all accessories to be eligible for a full refund or exchange.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.